Archive for October, 2009

To convert miles to kilometers in your head, double the number of miles four times and then divide by 10.

To convert kilometers to miles, halve the number 4 times and multiply by 10.

Truth or Delusion?

If you provide good customer service,
people will refer business to you.

Delusion: Here’s the reason.  Good customer service is prerequisite.  It’s a minimum expectation.

Think about it.  Would you refer somebody to me if I provided lousy customer service?  Of course not.  You’ll end up looking like a dope in the eyes of your prospect.  Your own credibility would suffer.

Good customer service is part of what the prospect expects when you refer him to me.  If you are recommending me to him. I must be something pretty special, right.  And if I want to keep that customer coming back, I’ll need to give him more than the minimum expectation of simply good service. I’ll need to provide great, outstanding, memorable customer service to really stand out.

Truth or Delusion?: Busting Networking’s Biggest Myths (Hardcover)

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Biography

Dr. Ivan Misner is the Founder & Chairman of BNI, the world’s largest business networking organization . BNI was founded in 1985. The organization has thousands of chapters throughout every populated continent of the world. Each year, BNI generates millions referrals resulting in billions dollars worth of business for its members.

It is easy to tell wheather the moon will be bigger or smaller tomorrow night.

In the Northern Hemisphere, the moon spells DOC each month.

First it looks like a D (waxing moon and gets bigger each night), then an O (full), then a C (waning moon and getting smaller each night).

South of the equator, it’s reversed and spells COD.

-Katie Gladstone

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If you are flying over a rural area and need to know the wind direction at ground level, look at the cows.  They normally stand with their heads downwind.

- Elaine Gibbons

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Every dollar you save in your twenties supplies one dollar of monthly retirement income in your sixties

- Elaine Lyon, Tax Advisor

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No!

All CPAs are accountants, but not all accountants are CPAs.  CPA is the abbreviation for Certified Public Accountant.

The principal differences between accountants and CPAs are education and experience. In order to become a CPA, there are education and experience requirements needed to be fulfill.  In addition, a Uniform CPA Exam must be passed.

CPAs are many things. They are chief financial officers for Fortune 500 companies and advisors to small neighborhood businesses. They are well-respected strategic business advisors and decision-makers. They act as consultants on many issues, including taxes and accounting.

A Certified Public Accountant is a trusted financial advisor who helps individuals, businesses, and other organizations plan and reach their financial goals.

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A leak from a toilet tank into the bowl can waste hundreds of gallons of water.

To check for a leak, put three drops of food coloring in the tank and wait a half hour.

If the color appears in the bowl, it is time to replace the tank’s flapper valve.

– Jack Romig, green writer